BetHog Casino Privacy Policy

At BetHog Casino, we are fully committed to protecting your personal information and ensuring your privacy is respected at every stage of your experience on our platform. This Privacy Policy explains how we collect, use, store, and protect your data when you access and use our services at https://www.bethog.com/. By using the BetHog crypto casino platform, you confirm that you have read and understood this document. We encourage you to review it carefully before proceeding.

1. Who We Are

We are BetHog Operations Ltd, registered at 9 Barrack Road, Belize City, Belize. Our platform operates under the licence issued by the Government of the Autonomous Island of Anjouan (Union of Comoros), Licence No. ALSI-142406011-FI1. As the data controller, we are responsible for how your personal data is handled in connection with the BetHog casino platform. If you have any questions about our data practices, you may contact us at Legal@BetHog.com.

2. Information We Collect

Here at BetHog, we collect a variety of information in order to deliver, improve, and protect our services. The data we gather may include, but is not limited to:

Identity and registration data: Your username, email address, date of birth, and any other details you provide when creating an account.
Cryptocurrency wallet information: Your wallet addresses used for deposits and withdrawals across supported coins (BTC, ETH, USDT, SOL, BNB, LTC, TRX, USDC, XRP).
Transaction records: All deposit and withdrawal activity, amounts, timestamps, and cryptocurrency network data.
Gaming activity: Bets placed, games played, session durations, wagering history, and interactions with BetHog Originals and third-party titles.
Device and technical data: IP address, browser type, operating system, referral URLs, and device identifiers.
Communications: Records of support tickets, live chat interactions, and emails sent to Support@BetHog.com or Legal@BetHog.com.
Verification documents: Where regulatory KYC thresholds are triggered, we may request identity documentation to comply with our licensing obligations.

3. How We Use Your Data

Our BetHog platform uses the data we collect for several lawful and legitimate purposes. We do not sell your personal data to third parties. The key ways we use your information include:

To create and manage your account and verify your identity.
To process cryptocurrency transactions, deposits, and withdrawals.
To administer bonuses, including the BetHog bonus (welcome deposit match), VIP Rewards XP, rakeback, and other promotional offers.
To provide customer support via live chat, support tickets, and email — 24 hours a day, 7 days a week.
To detect and prevent fraud, money laundering, and any prohibited activity on our platform.
To comply with applicable laws, regulations, and our licensing requirements under Belizean governing law.
To send you account-related notifications and, where you have opted in, promotional communications.
To improve and personalise your experience on the BetHog crypto casino platform.

4. Legal Basis for Processing

We at BetHog process your personal data on the following legal grounds:

Contractual necessity: Processing required to fulfil our agreement with you as a registered player.
Legal obligation: Where we are required to comply with anti-money laundering, KYC, or other regulatory requirements.
Legitimate interests: To protect the security of our platform, prevent fraud, and enhance our services.
Consent: For optional marketing communications or cookies where your consent has been obtained.

5. Cookies and Tracking Technologies

Our BetHog website uses cookies and similar tracking technologies to ensure the platform functions correctly and to enhance your experience. These include essential cookies required for account login and navigation, as well as analytical cookies that help us understand how players interact with our services. When you first visit our site, we will ask for your consent for any non-essential cookies. You may adjust your cookie preferences at any time through your browser settings, though disabling certain cookies may affect the functionality of our platform.

6. Data Sharing and Third Parties

At BetHog Casino, we only share your data with third parties where necessary and lawful to do so. This includes:

Game providers: Such as Evolution, Pragmatic Play, Hacksaw Gaming, NetEnt, BGaming, and others — limited data may be shared to deliver games and ensure fair play.
KYC and compliance partners: Where identity verification is required under our licensing obligations.
Blockchain networks: Transaction data is inherently transmitted to the relevant cryptocurrency network when processing your deposits or withdrawals.
Regulatory authorities: We will disclose data to competent authorities where required by law.
Technology and support providers: Who assist us in operating the BetHog casino platform, subject to appropriate data protection agreements.

We require all third parties to respect your data and handle it in accordance with applicable law. We do not allow our partners to use your data for their own independent marketing purposes.

7. Data Retention

We retain your personal data for as long as your account remains active and for such additional period as may be required by law or our licensing conditions. Transaction and gaming records may be retained for a minimum of five years following account closure to satisfy anti-money laundering obligations. Upon the expiry of applicable retention periods, we securely delete or anonymise your data.

8. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data held by us:

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request deletion of your data, subject to our legal retention obligations.
The right to restrict or object to certain types of processing.
The right to withdraw consent at any time, where processing is based on consent.
The right to data portability, where applicable.

To exercise any of these rights, please contact us at Legal@BetHog.com. We will respond to all verified requests within a reasonable timeframe.

9. Security Measures

We at BetHog Casino take the security of your personal data seriously. Our platform employs industry-standard technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. This includes encryption of data in transit, secure server infrastructure, and restricted internal access controls. While we implement robust safeguards, please be aware that no online system can be guaranteed to be entirely secure, and you use our services at your own risk in this regard.

10. Restricted Jurisdictions

Our BetHog platform is not available to residents of certain restricted countries, including Australia, France, the Netherlands, the United Kingdom, the United States, Russia, Iran, and others as listed in our Terms and Conditions. If you access our platform from a restricted jurisdiction, we may be required to close your account and process the return of any remaining funds. We collect location-related data to enforce these restrictions and comply with our regulatory obligations.

11. Minors

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, we will immediately terminate the account and delete all associated data. If you believe a minor has accessed our platform, please notify us at Support@BetHog.com without delay.

12. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you via email or a prominent notice on our platform. Your continued use of the BetHog casino website following the posting of any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to our team. Here at BetHog, we are available around the clock to assist you:

General support: Support@BetHog.com
Legal and data enquiries: Legal@BetHog.com
Live chat: Available 24/7 at https://www.bethog.com/
Registered address: BetHog Operations Ltd, 9 Barrack Road, Belize City, Belize

We value your trust and are committed to handling your personal data with the highest level of care and transparency across everything we do at BetHog Casino.

Content updated: July 13, 2026